Shipping policy
Shipping & Processing
All orders are processed within 1-3 business days once received unless specifically noted otherwise. Standard domestic shipping is 3-7 days via USPS and International shipping is 2-4 weeks. Extended shipping times may occur during peak (holiday) season.
DOMESTIC
USA: Shipping is FREE on all orders $20.00 or more (no tracking included). You may add tracked shipping for a flat $3.95. Shipping on orders under $20.00 will have a flat fee of $1.65 without tracking and $3.95 with tracking.
INTERNATIONAL
CANADA: Shipping fee will range between $1.75 to $3.75 (without tracking), depending on weight. If package exceeds 3 oz, order may be sent in multiple packages to keep within USPS First-Class mail limitations. All orders shipped in stamped envelopes. If you prefer tracked shipping, cost will be calculated at checkout for that option.
UK, IRELAND, AUSTRIA, AUSTRALIA, GERMANY, NEW ZEALAND, SINGAPORE, SWITZERLAND, NORWAY, and JAMAICA: Shipping fee will range between $1.75 to $5.95 (without tracking), depending on weight. If package exceeds 3 oz, order may be sent in multiple packages to keep within USPS First-Class mail limitations. All orders shipped in stamped envelopes. If you prefer tracked shipping, cost will be calculated at checkout for that option.
NOTE: We are currently only shipping nail wraps internationally to prevent shipping fees from being cost prohibitive. Nail care items such as cuticle oils, clippers, file, nail polishes, etc., and accessories such as jewelry cannot be shipped via USPS First Class mail, as they are considered packages. If you would like to purchase these items, package rates will automatically be calculated at checkout. Please contact us at bloom@sweetserenityhaven.com with any questions, including getting a quote and arranging other shipping options.
Additionally, due to cuticle sticks and nail files possibly affecting the uniformity of standard envelopes, they will not be included in International orders that are shipped via USPS First-Class envelope mail.